Welcome to Malchow’s Furniture. These Terms of Service (“Terms”) govern your access to and use of our website, store, and any products or services we offer (collectively, the “Services”). By using our Services or making a purchase, you agree to comply with and be bound by these Terms.
Malchow’s Furniture (“we,” “our,” or “us”) provides furniture and home furnishings through our retail location(s) and/or website at [Insert Website URL]. These Terms apply to all users, customers, and visitors of our Services.
To use our Services or make a purchase, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using our Services, you represent and warrant that you meet these requirements.
Placing an Order: When you place an order, you agree that all information provided is accurate and complete.
Pricing: All prices are listed in U.S. Dollars and are subject to change without notice. We are not responsible for pricing or typographical errors.
Payment Methods: We accept major credit cards, debit cards, and other payment options listed at checkout or in-store.
Order Confirmation: Orders are not final until confirmed by us. We reserve the right to cancel or refuse any order for any reason.
Delivery Areas: We offer delivery within specified areas. Delivery fees and timeframes will be communicated at the time of purchase.
Pickup: If you choose in-store pickup, you will be notified when your item is ready.
Inspection: Please inspect all items upon receipt. Any damage must be reported within 48 hours of delivery or pickup.
Return Period: Most items may be returned within 7 days of delivery or pickup for a refund or exchange. Returned items must be unused and in original condition.
Non-Returnable Items: Custom orders, clearance items, mattresses, and special-order merchandise are final sale and cannot be returned.
Restocking Fees: A restocking fee of up to 20% may apply to returned items.
Return Process: Contact us to initiate a return. Proof of purchase is required.
Standard Orders: Orders may be canceled within 24 hours of purchase for a full refund.
Custom or Special Orders: Once production has started, cancellations may not be accepted or may incur a cancellation fee.
Manufacturer Warranty: Many of our products are covered by manufacturer warranties. Please refer to the product’s documentation.
Store Warranty: Malchow’s Furniture does not offer additional warranties unless explicitly stated at the time of sale.
Claims: Warranty claims must be submitted with proof of purchase and photos of the issue.
Content Ownership: All content on our website (including images, logos, and descriptions) is owned by Malchow’s Furniture or its licensors and may not be copied, reproduced, or used without permission.
Prohibited Use: You may not use our site for any unlawful or harmful activities.
Malchow’s Furniture is not liable for any indirect, incidental, special, or consequential damages that result from the use of our products or services. Our total liability for any claim is limited to the amount paid for the product or service in question.
Your use of our Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your information.
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to our website. Your continued use of our Services constitutes acceptance of those changes.
If you have any questions about these Terms, please contact us: